Insight 6 – Devon & Cornwall

insight6 is the UK and Ireland’s principle customer experience consultancy providing business and organisations with end to customer journey measurement and support, including market research.

Rhian the owner and customer experience director for insight6 in Devon and Coprnwall has a huge passion for inspiring and helping the businesses he partners with to deliver a memorable and heart-felt experience for their customers and in-turn improve profitability. We believe there can be no compromise on the quality of customer service.

Rhian enjoys coaching and mentoring business leaders to realise their plans and aspirations through great customer and colleague insight.

Rhian has delivered change at fast pace and profit growth through people development, product and asset management in a variety of corporate roles. Whilst operating his business Rhian has developed invaluable strategic, project management and consultancy skills that he uses when supporting his business partners.

Insight6 works with over 1,000 businesses, and a number of well known businesses in Devon and Cornwall, providing extensive support through Customer Experience Reviews, Training & Development, Customer Journey Mapping, Online Feedback, Focus and Listening Groups, Mentoring and Coaching.